British Airways Leadership Style

British Airways Leadership Style Examining Leadership style in British Airways 1. ABSTRACT This is a study which examine the leadership in British airways and also evaluates their leader i.e. Willie Walsh using the relevant theories on leadership. Also critically evaluate the leadership style that is required for the success of British Airways. Reflections on leadership styles used in our previous jobs are also provided below. 2. INTRODUCTION 2(a). LEADERSHIP Leadership has and will always be an important factor in human affairs. In todays time it has become essential for organisations to have a good leader for its success at the same time its becoming challenging to find the right type of leader for the job as mentioned in (Kotler, 1988) Leadership is an activity, that of influencing the behaviour and beliefs and feelings of other group members in an intended direction as mentioned in (wright taylor, 1984). Leadership is only a part of the managers job not the whole thing. According to (Posner Kouzes, 2002, p. 13) 5 common practices of all leaders Model the way Inspire a shared vision Challenge the process Enable others to act Encourage the heart 2(b). BRITISH AIRWAYS British Airways Plc is the UKs biggest international scheduled airlines. They not only have scheduled services but also operation of international and domestic carriage of freight and mail, and ancillary services. British Airways fly to more than 300 destinations. It was established in 1910 it was formed to preserve the records and artefacts of British Airways predecessor companies BOAC, BEA, BSAA and the pre-war Imperial Airways and British Airways Ltd. BA was the first to launch the worlds first daily international scheduled air service between London and Paris. It was a public sector company which in 1981 LordKing was appointed Chairman he was then charged by the SecretaryofStateforTrade to take all necessary steps for privatisation. (Airways) British airway has been known to have problem with its employees, being punctual , and financial losses from a very long time it had major problems in the beginning of 1980 which 2(c). WILLIE WALSH He was born on 25th of October1961 in Dublin, Ireland. In 1979, he joined Aer Lingus as a cadet. During his years as a pilot he was a chief negotiator for the union of pilots. He acquired a Masters degree in management and business administration from Trinity College, Dublin and later became a CEO of Futura in 1998 before he became a CEO of Aer Lingus 2000. Here he turned a loss making organisation into a profit making organisation within 6 months by reducing cost and selling painting and art from their office and also by cutting jobs. In 2005 he resigned from his position as the government refused to privatise the air lines. compiled from the various annual reports of the Aer Lingus Currently he is the CEO of British Airways. In May 2005 Willie Walsh became a Chief Executive Designate, after Rod Eddington as Chief Executive on 1 October 2005. He was hired as British Airways were wanting to reduce cost and make themselves into a low cost airlines. From the annual reports of the British Airways 2(d). FRAMEWORKS USED Trait Theory Michigan and Ohio University Studies Transactional, Transformation and Charismatic Leadership Situational Leadership Theory 3. LITERATURE REVIEW Globalization has made companies compete not only in the domestic but also in the global markets, and the demand for an effective leadership has become highly important. Many studies exist on the subject of leadership; this is mainly due to the fact that leaders are responsible for the main essential task in an organization such as creating, sharing and exploiting organizational knowledge, enabling an organization to grow (Bryant, 2003). There is no specific formula for being a good leader many scholars over the years have debated over the fact what makes a good leader. Earlier scholars believe that leaders were born and the skills to be a good leader cannot be achieved over the years one such theory is The Great Mans Theory other earlier theories such as Trait theory studies the various traits of a good leader and states that only people having such traits can be good leaders. Even this theory believes in leader are by birth. However the more recent theories look at the behaviour and not the traits and personality. Kouzes and Posner state that Leadership is an identifiable set of skills which are available in all men and women not just in a few charismatic and gifted people (Posner Kouzes, 2002) The following theories are used by me to analyse the leadership style of Willie Walsh in context to British Airways Trait Theory By Stogdil (Stogdil, 1974) There are various theories on traits of leaders they all have a few common qualities that are required by a good leader. This theory believes that leaders are born and the skills and traits of a good leader cannot be acquired over a period of time. Stogdil in 1974 identified and suggested the following traits and skills as critical and existent in all leaders TRAITS SKILLS Adaptability to situations Alert to social environment Ambitious and achievement orientated Assertive Cooperative Decisive Dependable Dominant i.e. having a desire to influence others Energetic Persistent Self-confident Tolerant to stress Willing to assume responsibility Clever Conceptually skilled Creative Diplomatic and tactful Fluent in speaking Knowledgeable about group task Organised (administrative ability) Persuasive Socially skilled Michigan Ohio Studies Michigan University had conducted various studies on leadership in the year 1950. There research showed that leaders could be broadly divided into three categories depending on their characteristics. Task oriented behaviour- Leaders would concentrate on task and not on building a relationship with their subordinates. They did not do the same tasks as their subordinates they concentrated more on activities like scheduling planning coordinating and providing the resources for their subordinates to perform their tasks. Relationship oriented behaviour- These leaders not only focused on task oriented but also gave importance to building up relations with their subordinates helping them not only in their careers but also in their personal lives thus forming a bond with their subordinates more than close control. They believe in rewarding their subordinate with both Intrinsic as well as extrinsic ways. They basically provided the goal and left it onto their subordinates to decide the path they wanted to take. Participative leadership- These leaders include their subordinates as team members in their decision making process at the same time their decision is final independent whether it matches with the decision of the subordinates. These leaders are nature good team leaders. Such leaders are more facilitative than directive while solving problems. These leaders are more effective for teams rather than individuals. Transactional, Transformation and Charismatic leadership Transactional leaders believe that people can be motivated either by reward or punishment. They create clear structures as to the requirement of what is expected from the subordinates and what would get them rewards or punishments. the subordinate is fully responsible for the work given to him no matter what ever the circumstance that caused the failure. According to Bass a transactional leader comprised of contingent reward (CRW), active management by exception (MBEA), and passive management by exception (MBEP). (Bass M. B., 1985) Transformational leaders are leaders have a vision of transformation that excites and converts potential followers. These leaders may or may not be aware of the way that leads to fulfilment of the vision. Such a leader comprises of idealized influence (II), individualized consideration (IC), intellectual stimulation (IS), and inspirational motivation (IM). (Bass M. B., 1985). Charismatic leadership are leaders who attract followers using their personality, charm rather than using any form of external power or authority. These leaders while interacting with a person make the person feel extremely important. They spend a lot of time learning their environment Bass mentions that a transformational leader also will emphasize on higher motive development, and arouse followers motivation by means of creating and representing an inspiring vision of the future (Bass B. M., 1997) Situational Leadership Theory- The main school of thought of this theory is that there is no one way of leadership style. It states that a leader who uses different leadership styles dependant on the situation he is in (Hersey Blanchard, 1988). This theory has been proposed by Kenneth Blanchard and Paul Hersey. This model allows you to analyse the various needs of the situation a leader may find himself in and suggest the most appropriate leadership style for the situation. source (Hersey Blanchard, 1988) As seen above this theory divides leadership styles into the following categories Directing (S1)- This leaders is a high directive and a low supportive behaviour orientated Coaching (S2)- This leader is high Directive as well as high Supportive behaviour oriented Supporting (S3)- This leader is a high Supportive and low Directive behaviour orientated Delegating (S4)- This leader is low Supportive as well as low Directive behaviour orientated (Huczynsky Buchanan, 2007) For this model to be successful it is extremely important that the leader should accurately judge the confidence and motivation of his followers. From all the above theories we see that there is no one best way to predict a successful leader. All the above theories have different ways of looking at leaders. The best way to examine whether a person is a good leader or not is to study him is comparing him to various theories on leadership. 4. EXAMINING BRITISH AIRWAYS LEADERSHIP STYLE The main reason for British Airways to select Willie Walsh as their CEO was because at that time British Airways was facing stiff competition from low cost airlines. His success as a leader in Aer Lingus an Irish flight carrier which was almost on its way to bankruptcy and then Willie Walsh stepped in not only turning the carrier into a profit making carrier but also one of the most successful carrier of Ireland. During the analysis I found Willie Walsh to have the following characteristic from the various articles written on him. Intimidating- as his peers were afraid to raise question about T5 at Heathrow before it was inaugurated. Peers are not involved in decisions- He was found to seclude himself and his colleagues found it difficult to approach him (Michaels, 2006). He is very strong minded and confident He does what he believes to be correct with or without any fan following (Walsh, 2009) Hugely energetic, Hard worker and a workaholic he has not taken a vacation for the past 3 years (Walsh, 2009) His work is only professional no emotions- This is the main reason as to his success at turning flight carriers profitable as he does this by cutting cost by job cuts. Tuff leader who rules with an iron fist- his peers at Aerlingus use to call him Slasher Walsh. Confrontational- He is always involved in the meeting with the union and management. Now he sits on the managements side but earlier he use to sit on the unions side. He is ruthless in his decision- He fired 2 of the oldest managers of British Airways over the terminal 5 fiasco (Milmo, 2008). He believes in leading by being a role model- He and Keith Williams, finance director of BA worked unpaid and requested the staff also to consider unpaid leave or working part time (Travel Weekly(UK), 2009) Linking Willie Walshs leadership style to Trait Theory From the above table we observe that Willie Walsh has most of the traits and skills that are required by a successful leader Linking Willie Walshs leadership style to Michigan and Ohio University studies Michigan Ohio University studies classify Willie Walsh as a leader with Task oriented behaviour. This is seen as he does not maintain any relationship he is only is interested in work if he feels someone is redundant or not doing his work efficiently he fires them. (Nexis,UK, 2005). He also expects his employees to get the work given to them whether or not they have the resources and capability to do the work given to them. Linking Willie Walshs leadership style to Transactional, Transformation and Charismatic Leadership Willie Walsh follows a transactional style of leadership. As he is task oriented and does not believe in building relations. He believes that the salary given to employee is a reward for their work and in case they dont do their work properly they should be punished. Thus motivation for doing the job is either reward or to avoid punishment. He is not supportive to them in their work or personal lives as a transformational leader would be nor does he have the qualities of a charismatic leader as people do not follow him by choice but by compulsion. He also does not take out time to know his subordinates and what would motivate them. Linking Willie Walshs leadership style to situational leadership Willie Walsh can be placed in the S1 quadrant as he has a high directive and a low supportive oriented behaviour. However the theory states that a leader should be flexible and should change his style from time to time depending on the situation however the data collected on Willie Walsh does not show any signs of flexibility and he follows the same leadership style. Thus we can say that according to this theory Willie Walsh is not a good leader. Evaluation Reflection Critical Conclusion Bibliography Bibliography Airways, b. (n.d.). Retrieved 11 22, 2009, from www.ba.co.uk Bass, B. M. (1997). Does the transactional-transformational leadership paradigm transcend organizational and national boundaries? American Psychologist , 52, 130-139. Bass, M. B. (1985). Leadership and Performance Beyond Expectations, . New York: Free Press. Hersey, P., Blanchard, K. H. (1988). Management of Organisational Behaviour: Utilising Human Resources. New Jersey: Prentice Hall. Huczynsky, A. A., Buchanan, D. A. (2007). Organisational Behaviour (6 ed.). Pioltello: Rotolito Lombanda SPA. Kotler, J. P. (1988). The Leadership Factor. Free press . Michaels, D. (2006, October 2). British Airs New Challenges; Walsh Must Tackle Rising Pension Deficit, Transition at Heathrow. Walstreet Jornal , p. B.12. Milmo, D. (2008, April 16). Youre fired: T5 fiasco proves terminal for BA bosses as Walsh takes personal charge. The Guardian. Nexis,UK. (2005, December 23). British Airways Walsh step up BA turnaround. Travel Trade Gazette UK Ireland , p. 12. Posner, Kouzes. (2002). leadership the challange. san fransisco: jossey bass. Stogdil, R. (1974). Handbook of leadership: A survey of literature. New York: Free Press . Travel Weekly(UK). (2009). BA bosses to work without pay in July. Travel Weekly(UK) , 7. Walsh, W. (2009, August 27). I Didnt Set out to be a CEO. (T. Independant, Interviewer) wright, p. l., taylor, s. d. (1984). improving leadership performance: a practical approach to leadership. london: prentice-hall international Inc. Bryant S. E. (2003), The role of Transformational and Transactional Leadership in Creating, Sharing and Exploiting Organizational Knowledge, Journal of Leadership Organizational Studies, 9 (4), pp. 32-44

Body, Perception and Identity in ‘the Birthmark’ and ‘Hands’

Social sciences have often dealt with the relationship between a person’s body figure and his or her self-image. In this respect, the sociologist Carolina Gonzalez Laurino (2008: 23) claims that â€Å"la construccion social de la identidad se encuentra en estrecha relacion con la auto-percepcion del cuerpo. † However, the image an individual has of his or her own figure may be affected by other people’s perception. In the case of â€Å"The Birthmark,† by Nathaniel Hawthorne and â€Å"Hands,† by Sherwood Anderson, the body plays a central role because it determines the characters’ identities and the way they interact with others. It is the purpose of this essay to explore the ways in which the characters of Georgiana and Wing construct and alter their identity and self-image by the way in which their anatomies are described and treated by others. In â€Å"The Birthmark,† Georgiana’s self-image undergoes two major changes under the influence of male perception. At first, some of her lovers admire the birthmark: â€Å"Many a desperate swain would have risked his life for the privilege of pressing his lips to the mysterious hand. (Hawthorne 284) For this reason, Georgiana believes that the mark on her left cheek is a feature of which she should be proud. Later, however, this view of her mark changes due to the influence of her husband’s words and actions: after asking Aylmer about the words he uttered in his sleep and seeing his reaction –â€Å"Aylmer sat in his wife’s presence with a guilty feeling† (Hawthorne 286) – Georgiana urges Aylmer to remove the birthmar k no matter the consequences: â€Å"let the attempt be made at whatever cost† (Hawthorne 286). Gradually, she starts to feel her husband’s hatred herself, and this repulsion is intensified to the point in which she would rather die than carry on living with the mark: â€Å"for life, while this hateful mark makes me the object of your horror and disgust, – life is a burden which I would fling down with joy† (Hawthorne 286). In Sherwood Anderson’s story, the main character’s life is dramatically changed by the community’s perception of his hands. As a young man, he has a positive view of his hands because they are the means through which he expresses himself: â€Å"By the caress that was in his fingers he expressed himself. † (Anderson 31-32) However, when the community in Pennsylvania turns against him, the way in which they talk about the hands changes his perception of that part of his body: â€Å"Although he did not understand what had happened he felt that the hands must be to blame. Again and again the fathers of the boys had talked about the hands. † (Anderson 33). As a result, Wing constantly tries to conceal his hands, and every time he speaks to George, he tries to occupy them in some insignificant activity so as to prevent them from expressing something undesirable. However, one afternoon, when Wing is talking to the young reporter, he loses control of his hands for a moment and they move freely and caress the boy. This situation deeply disturbs Biddlebaum: â€Å"With a convulsive movement of his body, Wing Biddlebaum sprung to his feet and thrust his hands deep into his trouser pockets- Tears came to his eyes† (Anderson 30). Furthermore, the fear he feels because of what his hands may be capable of causing changes his personality from a confident, sociable member of the community to that of a timid man who chooses to isolate himself. This significant change is also reflected by the fact that he moves to a different city and changes his last name to Biddlebaum. In this regard, the effect that the perception of the community of Winesburg has is shown by the part they take in the creation of his new identity: â€Å"[the hands’] restless activity (†¦) had given him his name† (Anderson 28). From the aspects analyzed above, it can be concluded that the image each of these characters has of him or herself is greatly influenced by other people’s perception. The way in which either their whole bodies or parts of them are viewed affects who they – believe – they are and the way they interact with those around them.

How Africans Americans Have Worked to End Isolation Essay

Africans had fought very hard to obtain equal rights in the United States. After the civil war the country begin their journey in America History with period known as Reconstruction (Bowls 2011, 1. 1). There are several reasons why the nation went to war, and one of the most important was the right to continue the practice of slavery. From 1865 to the present, African Americans have worked to end their isolation through legislation, protest, and major contributions to society. In 1863 President Abraham Lincoln signs the Emancipation Proclamation. This proclamation did not free the slaves but it was the first step toward making this a reality (Bowles, 2011, 1. 1). The proclamation would only apply only to states in rebellion. The Emancipation proclamation is one of those stupendous facts in human history with marks not only an era in the progress of the nation, but an approach in history of the world (Journal of Blacks pg. 108-109). The civil war did not bring an end to racial hatred and violence in the south. Neither military leaders nor politicians can change the ingrained cultural beliefs of the people (Bowles, 2011 1. para10). After 1865 slavery could no longer structure relations between the races (1999, Segregation and Desegregation). The Black Codes codified some of these feelings when 1865 southern states government created legislation that restricted and control the lives of the ex-slaves (Bowel 2011 1. 1 para10). The Black Codes restricted African Americans to married other than their own race, they could not carried guns, they could only work on farms, and if they did not follow this rules they could put in jail or put them to enforced work which was the same as slavery (Bowles, 2011 1. para10). The president at the time supported this codes which made more difficult the lives of the ex-slaves. Meanwhile, many blacks who enlisted in the military encountered blatant discrimination while in the service and, them after risking their lives for the preservation of the free world, retuned to a society that continued to deem them second-class citizens (Levy, 1998). The only significant racial reform enacted by the federal government in the decade after the end of World War 11 was the desegregation of the armed forces order by President Truman in 1948. To some blacks, even this represented a pyrrhic victory (Levy, 1948). African Americans also suffer from segregation. â€Å"Segregation; is the practice by law or custom, of separating groups, spatially according to race, class, or ethnicity† (Segregation and Desegregation, 2001). Racial segregation began after the end of slavery, when new laws barred blacks from many occupations, restricted voting rights, and designated separate public facilities for black and white populations (Segregation and Desegregation, 2011). Segregation existed somewhat differently in the North and the South of the country. Different conditions in the North and South led to different kinds of social organization among African communities (Segregation and Desegregation, 2011). â€Å"Segregation in a legal sense began with laws separating blacks and whites in education† (Segregation, 2010). Although blacks paid taxes as whites, they did not receive funding for their schools and they had to rely on church and missionary organizations to create their own schools (segregation, 2010). A law that emerged was separate facilities for blacks in all areas, assigning African Americans a separate and degraded status in transportation, dining, places of entertainment, and even in cemeteries (Segregation, 2010). The customs and laws associated with segregation created a deeply entrenched culture of white supremacy, which radicalized every aspect of life in the South. The laws prevented blacks and whites from joining together in union meetings, political-reform organizations, or on a social level, thus creating a one-party (Democratic) â€Å"solid South† impervious to change. African Americans continually resisted segregation and white supremacy but with few Southern white allies (Segregation, 2010). The Civil Right Movement The biracial system in the South kept many African Americans impoverished and disenfranchised, it also created conditions that facilitated the development of a strong black middle class and cultural institutions. Black schools and especially the black church enabled the development of African American leadership, and became the base of the Civil Rights Movement. In the North, however, were run by white teachers and administrators and did not foster racial pride as many did in the South. For Northern blacks, then, civil rights issues focused on discrimination and unequal access rather than formal desegregation. In the South, the Civil Rights Movement focused primarily on ending segregation (Segregation and Desegregation 2011). The Civil Rights Movement emerged in the 1950s, when the number of middle-class and skilled blacks was almost forty percent of the Southern black population. The earliest victory came in 1954, when the U. S. Supreme Court ruled in Brown v. Board of Education, that racially â€Å"separate educational facilities are inherently unequal† (Segregation and Desegregation 2011). The following year the court ordered that African Americans can attend to white school. The school systems did not accepted this and reacted with violence that the federal military often had to go to the schools and protect the black children who attempt to attend school (Segregation and Desegregation 2011). Because of this events the â€Å"Court-ordered desegregation prompted â€Å"white flight† from public schools in many areas, as families with the financial resources to do so enrolled their children in private schools or moved to mostly-white suburban school districts† (Segregation and Desegregation 2011). On December 1, 1955, Rosa Parks, a middle-aged black seamstress boarded a Montgomery, Alabama bus to take her home. Several stops later the bus driver requests her to give up her sit to a white passenger. She refuses, the bus driver called the police and she was arrested. At the Police Station she told the officer â€Å"I didn’t think I should have to stand up, after I had paid my fare and occupied a seat I didn’t think I should have to give it up† (Levy, 1998). The effort to abolish other forms of segregation, initiated in 1955 when seamstress Rosa Parks refused to relinquish her seat in the white section of a Montgomery bus, continued through the 1960s. The movement was led by Dr. Martin Luther King, Jr. , who developed a philosophy of nonviolent activism based on principles of Christian belief and the passive resistance teachings of Indian independence leader Mahatma Gandhi and American philosopher Henry David Thoreau†(Segregation and Desegregation 2011). Martin Luther King, Jr. as the most prominent leader of the civil rights movement for equal rights for African Americans that took place during the 1950s and 1960s. Martin Luther King first became aware of racial segregation when, at the age of six, a white friend was not allowed to play with him anymore. Throughout his childhood and young adulthood he experienced segregation and racism: he and his family were required to sit in separate places in stores and on buses. King and other black children could not use the same swimming pools or public parks as white children (Martin Luther King Jr. 009). In 1954, Martin Luther King took a job as pastor of the Dexter Avenue Baptist Church in Montgomery, Alabama. In 1955, after Rosa Parks was arrested for refusing to yield her seat to a white man, the Montgomery civil rights community decided to hold a bus boycott to get rid of the law that black passengers had to sit at the back of the bus and yield seats to white passengers. They also decided to form a new organization and elect a new leader to include all the different people and groups who supported the boycott. King was asked to lead this new organization, the Montgomery Improvement Association, and he agreed (Martin Luther King Jr. 2009). African American had struggled through time fighting for their rights. They had come a long way obtaining the same rights as every other citizen in the United States. African Americans finally can walk freely in the country they had overcome adversity. Martin Luther King and Rosa Parks are only few that had help on the civil right movement and these people had been very important in history to abolish Segregation.

Political Parties And The American Revolution - 1024 Words

Political parties, created by the American Revolution leaders, emerged in the 1790’s. George Washington, James Madison, Alexander Hamilton, and Thomas Jefferson were the four most prevalent figures in leadership during this time. Even before the creation of parties, there were strong feelings against them. George Washington stated in his Farewell Address to avoid parties because they would create factions. Factions are a group or clique within a larger group, or the government in this case. James Madison, who was known as the â€Å"Father of the Constitution†, was against political parties, but he believed they were necessary in government. Alexander Hamilton and Thomas Jefferson were wholly against political parties, yet they created the first two parties in existence. The Federalist, led by Hamilton, and the Democratic- Republicans, led by Jefferson, ultimately started America’s two party system of government. Through time, the Federalists vanished as a party, mostly due to Hamilton’s death, and the Democratic- Republicans split into separate entities. To this day, partisans of the Democratic Party and the Republican Party fundamentally run America. Partisans are people who strongly support a group, cause, or party. The partisans, or politicians, in these two parties set the future for the American government everyday. America’s two party system of government should be brought to an end. Political parties have continuously caused problems, especially in recent years. Whether itShow MoreRelatedThe President Of The United States945 Words   |  4 Pagesquiet event in the stillness of the morning was one of the most profound events in political history and an example of the uniqueness of the American system of government. The peaceful transfer of power. Jaffa (CP 72) explains that the decision to rule based on a free election by a whole people was a foreign idea before the American Revolution. 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